Say hello
Begin
The form takes a minute; the reply comes from a guide, not a funnel — within the day, with dates, honest advice, and probably a restaurant recommendation you didn't ask for.
Want to join us, but still have questions?
Leave a request
Write
hello@kisetsu.example
Answered daily, usually from a train.
Call or message
+81 3 0000 0000
10:00–19:00 JST · WhatsApp & Telegram welcome.
Response time
Within one day, always. Faster if we're on a platform waiting for a train, which statistically we are.
The practical part
Before you write
How does the deposit work?
€500 holds your seat, refundable in full for 14 days. The balance is due 60 days before departure, and moving to a different season costs nothing but a decision.
Do I need a visa?
Most passports get 90 days in Japan visa-free. We confirm your situation at booking and send a paperwork checklist that takes ten minutes, tea included.
When should I book flights?
After the deposit, before the excitement fades. We send recommended arrival windows and will happily second-guess your flight picks — it's one of our love languages.