Instruction · № VI
Write first. Say little.
The details belong in the room, not the inbox. Send the shape of the matter — sector, urgency, jurisdictions — and we will run conflicts before anything else is said by either side.
Received. Conflicts are being checked — a partner will reply within one business day, and nothing you have written is anywhere it shouldn't be.
- First response
- Within one business day
- Conflicts check
- Before any detail is exchanged
- Privilege
- Assumed from first contact
- The 6 a.m. line
- +44 20 0000 0000 — staffed always
- Write
- chambers@harrowvane.example
- London
- Gray's Inn Road · —
- Zurich
- Bahnhofstrasse · —
- Singapore
- Raffles Place · —
A note on email
Assume the inbox is a postcard
Until conflicts clear and a secure channel is open, send nothing you would mind read aloud. This caution is free; it is also the first piece of advice.
What happens next
Three steps, no theatre.
Within hours
Conflicts clear
Or they don't — in which case you hear that too, at once, with two names of firms we would trust with our own affairs.
Within a day
A partner calls
Not a business developer. The partner who would run the matter, with the diary open and the right questions ready.
Within a week
The room
One meeting in London, Zurich, Singapore — or yours. You leave with the single page, and the choice entirely yours.