Plumbing &
Heating.
Water goes where it wants until somebody who knows better arrives. We arrive, on average, in 38 minutes — with the right part on the van 9 times out of 10.
The first hour,
by the minute.
You call
A human answers. First instruction is always the same and always free: find your stopcock. We'll stay on the line while you do.
Van assigned
Nearest crew pinged with photos you text us. You get a name, a face, and a live ETA — not a "window."
We land
Shoe covers on, water controlled first, then the diagnosis and a fixed price before any repair starts.
Watertight
Most emergencies are permanently fixed inside two hours. The rest leave stabilised, scheduled, and photographed.
Division 02 prices.
Emergency attendance
Any hour, any day. If we can't fix it, you pay nothing — including the visit.
Burst pipe / major leak, first hour
Stop, drain, stabilise. Repair quoted fixed before it begins.
Boiler breakdown diagnosis
Fault found and quoted. Credited in full against the repair.
Blocked drain, cleared
Rodded or jetted, camera-checked after, with the footage on your phone.
Annual boiler service
The 20 quid of prevention that beats the £2,000 of Christmas Eve cure. Well — £89 of prevention.
"Water coming through the light fitting at midnight. They controlled it by phone before the van even arrived, then fixed it properly and left the kitchen cleaner than they found it. The invoice matched the quote to the penny."Ayesha M · Emergency plumbing · E8
- Avg response
- 38 minutes
- First-visit fix rate
- 91%
- Vans on the road
- 6, stocked nightly
- Guarantee
- 12 months, written
- Gas work
- Certified engineers only